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Testimonials

I would like to take a moment to thank you and your assistant Claudia for the excellent service you provided for our beloved Lucky. Your compassion, sympathy, & understanding was very much appreciated.

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Frequently Asked Questions

Cremation is a wonderful way to honor your pet's memory and allow you the time to select final disposition. Cremains may be buried, scattered in a favorite spot or kept at home in a decorative urn.

How long does cremation take?

Paws Memorial Service has invested in state-of-the-art equipment in order to provide your pet the care it deserves. The process can take several hours, depending on the size of your pet. When complete, the remains are processed and placed into an urn of the owner's choice for return to the family.

What types of pets and sizes do you cremate?

Paws Memorial Service provides cremation for all types of family pet members including dogs, cats, birds, sugar gliders and hamsters to name a few. We do not do mass communal cremations for disposal purposes or livestock of anykind.

Are all pet crematories alike?

No. Most states do not regulate pet crematories. In the State of Texas, an operator only needs an air permit for the crematory iteself, which is issued by the Texas Commission on Environmental Quiality (TCEQ). Unlike human crematories where strict federal, state and local laws govern every aspect of the business itself, pet crematories are not subject to any rules regarding standards, practices and terminology. Many terms in the industry are confusing, loosely used and at times misleading. Unfortunate as it may be, there are companies that cremate multiple pets at the same time, without standards or guidelines, and refer to it as private or individual. Sadly, many pets end up with landfill disposal when owners thought they were being cremated with remains scattered in the countryside.

It is important to know the questions to ask and to fully investigate, visit and feel comfortable with the provider you use. Paws Memorial is here to help guide you and answer any questions you might have. Do not hesitate to contact us.

How do I know the pet returned to me is actually my pet?

First and foremost, at Paws Memorial Service we say what we do and we do what we say. All cremations are performed at our facility, so your beloved pet is never out of our care. When we cremate your pet privately or individually, we follow strict policies and procedures of logging, handling and recording to ensure tracking of every pet entrusted to us. Each pet is assigned a tracking identification number, known as our "Medallion", ensuring positive ID during their entire stay with us. For additional peace of mind, we can make arrangements for you to be present at your pet's cremation. We understand we are taking care of a member of your family who deserves the very best.

What if my veterinarian does not offer the services of Paws Memorial Service?


When a pet is euthanized or dies at a veterinarian clinic, the owner has the option to have the pet taken care of through any crematory. Even if your veterinarian does not use Paws Memorial as their primary provider, you can make arrangements directly with us to have your pet picked up. Be sure to let your vet know you want to use Paws Memorial Service and give us call at 281.342.PAWS (7297).

When will I receive my pet's remains?

Paws Memorial Service makes every effort to pick up your pet on the same day as death occurs, often within the hour. This means we can have the urn ready for you within 24 to 48 hours, depending on additional services or special order requests.

Can I Bring My Pet To Paws Memorial Service Myself?

Yes. We are proud of our facility and the services we provide, and maintain a 100% open door policy. Because we are often off-site attending to others in need, please call in advance to ensure we will be there to meet you. If preferred, you can arrange for Paws Memorial Service to pickup your pet at your residence or veterinarian's clinic.

 




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